Refund policy

RETURNS & REFUNDS

In accordance with Danish consumer law, standard (non-custom) items may be returned within 14 days of receipt.

Returned items must be unused, in original condition, and returned with original packaging.

Once we receive your return, the item will undergo a quality inspection. If approved, the refund will be issued to the original payment method. Items returned in unsuitable condition will be sent back to the customer.

The item remains the customer’s responsibility until it reaches Le Soonar. We strongly recommend insuring your return shipment.

RETURN SHIPPING COSTS

If you choose to return an eligible item: The customer is responsible for the return shipping cost (from the customer to Le Soonar)

RETURN ADDRESS

Le Soonar
C/O Vidhi Jain
Slojfen 4, 3tv
2000 Frederiksberg
Copenhagen
Denmark