Care & Repair
Wearing your Jewellery
Jewelry is worn by millions of people every day, but often people forget that their jewelry is meant to be decorative, not indestructible. It is how you preserve and care for these treasures that will help them last over time. Here are some basic guidelines to consider when wearing jewelry:
- Remove Jewelry During Tasks - When performing manual tasks, remove your jewelry to prevent physical damage or exposure to chemicals or cleaning fluids. Some tasks that should be avoided when wearing jewelry include kitchen work, gardening, cleaning the house, moving furniture and other common tasks.
- Put Jewelry On After Applying Your Makeup - Cosmetics, hairspray, perfumes and lotions can contain chemicals that can often damage or cause build-up on your jewelry or precious stones. Putting on your jewelry on after applying these items will limit exposure to jewelry and any potential damage or build-up that may result.
- Don't Wear Jewelry In Swimming Pools and Spas - Chlorinated water can react with the metals found in jewelry causing color changes and sometimes even structural damage. As a result, it's a good idea to remove your jewelry before entering the pool or spa.
- Contact Sports and Jewelry Don't Mix - Hard blows during sports can damage jewelry not to mention the people involved. You should always remove all of your jewelry before play begins.
- Jewelry items should be stored carefully when not in use - Try to protect your jewelry when you are not wearing it, by avoiding contact with other jewelry as diamonds can scratch anything, including other diamonds.
Cleaning your Jewellery
If you wear your jewelry daily or often, keeping your jewelry clean and looking good requires regular effort. Here are some basic guidelines to consider when cleaning your jewelry:
- Remove Your Jewelry Before Bathing - Remove all jewelry before showering or cleaning. Soap can cause a film to build-up or be left behind that will make your jewelry and stones appear dull, cloudy or dingy. By preventing the formation of this film, you will immediately reduce how often you need to have occasions of servicing or deep cleaning.
- Use Jewelry Polishing Cloths for Best Results - Polish your Gold with a jewelry polishing cloth for best results. You can also use a soft towel or cloth baby diaper, but the professional cloths are the best. Use of facial tissue or paper towels can cause scratches because of coarse fibers in these products.
- Clean Your Jewelry With Care - Cleaning your jewelry regularly can keep it looking beautiful, but be careful. You receive fantastic eco-friendly, non-toxic jewelry cleaner with your purchase, but you can also purchase commercial cleaners from the store. Be sure to only use nonabrasive cleaners (such as the Connoisseurs brand) and NEVER use bleach as can destroy your beautiful piece of jewelry.
- Only Use Warm Water to Clean Jewelry - Using warm water is best when cleaning your jewelry. Hot water can cause a reaction with the cleaning solution resulting in discoloration of the precious metal. Should this occur, contact us and we can help by polishing the metal.
- Inspect Your Jewelry Regularly - Jewelry is meant to be decorative, not indestructible, so we recommend checking it yourself and sending to us periodically or as needed for any maintenance needs you may have. Addressing any signs of damage or loose stones immediately will prevent any further damage or loss and keep your jewelry pieces in top shape and at peak brilliance for a lifetime.
Jewellery is delicate by nature and general wear and tear can happen. If your Le Soonar piece needs repairing from general wear and tear, upon our inspection and determination, it will be our pleasure to repair your piece at no charge within 1 year of purchase. After this, there will be a repair fee, determined after inspection of your Le Soonar piece. Please note that you will be responsible for all couriers fees involved.