Last updated: 23 January 2026

At Le Soonar, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

1. Who We Are

Le Soonar is a fine jewellery brand offering handcrafted jewellery made with natural and lab-grown diamonds. We operate online and through selected retail partners.

If you have any questions about this policy or how we handle your data, you can contact us at:

📧 Email: lesoonar@gmail.com
📞 Phone: +45 93 84 27 86

2. What Information We Collect

We may collect the following types of personal information:

a) Information You Provide to Us

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third‑party payment providers)
• Order details and purchase history
• Custom jewellery preferences or design details
• Messages or inquiries sent to us via email, WhatsApp, social media, or our website

b) Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order, delivery, or inquiries
• Provide customer support
• Create and customise jewellery orders
• Improve our website, services, and customer experience
• Send marketing emails or messages (only if you have opted in)
• Comply with legal and accounting obligations

4. Cookies

Our website uses cookies to:

• Ensure the website functions properly
• Analyse website traffic and performance
• Improve user experience

You can choose to disable cookies through your browser settings, but this may affect website functionality.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties, including:

• Payment processors (for secure transactions)
• Shipping and logistics partners
• Website hosting and analytics providers
• Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

Your payment details are encrypted and processed through secure, PCI‑compliant payment gateways. We do not store full card details on our servers.

7. How Long We Keep Your Data

We retain your personal information only for as long as necessary to:

• Fulfil your orders and services
• Meet legal, accounting, and tax requirements
• Resolve disputes and enforce agreements

8. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Object to or restrict certain processing
• Withdraw consent for marketing communications at any time
• Request data portability

To exercise any of these rights, please contact us at lesoonar@gmail.com.

9. Marketing Communications

If you opt in, we may send you updates about new collections, offers, or events.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails, or
• Contacting us directly

10. Third‑Party Links

Our website may contain links to third‑party websites or social media platforms. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on our website with the revised date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 lesoonar@gmail.com
📞 +45 93 84 27 86

By using our website or placing an order with Le Soonar, you agree to this Privacy Policy.